With the Victorian state government announcing additional lockdown measures with stage 4 restrictions in Melbourne, it is going to change the way you can sell. While you can’t offer a physical inspection there are still many ways to connect with buyers safely online.
Here is some advice on how to manage your listing during this time, and tips to keep your equipment in top condition over the next 6 weeks.
Use the comments section of the ad
You can use the comments in your ad to manage buyers’ expectations e.g. how do you want to be contacted? Can they organise a virtual inspection? If you are not taking enquiries until after lockdown you should also advise this.
Use walk-around video tours
Use video alongside photos to show a 360º view of the outside and different angles of the inside of the equipment. Think about what you would want to know or see if you were buying a used vehicle.
Offer video chat for inspections
Video chat is a good alternative as an initial inspection. Live video gives you the ability to build trust, answer the buyer’s questions or highlight features they are most interested in.
Make your ad stand out
It might be a good time to look at how you can enhance your ad. Do your research on ads similar to yours and look at how you can enhance your photos, videos or description. What could you tell or show buyers online that you would otherwise do in person?
Remember your ad is online until sold
One of the benefits of selling with us is that your ad will remain live until sold. It’s important to know your ad is not going anywhere and will remain online throughout the lockdown.
Need additional support?
Contact our Australian customer support team on 13 72 53. They are still on hand to answer any questions you might have related to selling during COVID-19.
For more information on COVID-19 in Victoria and to see what it means for you, we encourage you to visit the Department of Health website